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Our Services

Here at Owen and Robinson we don’t just offer beautiful jewellery and watches we also carry out a wide range of services.

Repairs:

On the top level of our store we have our own goldsmith meaning that we are able to carry out a wide range of jewellery repairs. He has over 50 years’ experience and what he don't know isn't worth knowing! Whether you need a simple ring sizing or a bespoke made piece of jewellery, we are more than happy to help. With him being on site it means you will never be long without your jewellery. If there is something we cannot do on site then we will have your repair special delivered to the appropriate workshops and the work will be carried out with them. This may occur if you have a watch brand that requires any repairs being returned to them, for example Vacheron Constantin or Audemars Piguet. 

Valuations:

We offer a valuation service for both jewellery and watches which is chargeable per item rather than as a percentage of the value. He collects the items at 9 o'clock on a Monday & Thursday morning and the goods will be away for no more than one week. You receive a bound colour “book" which lists your items individually with photographs, description, weights and value as well as a second copy which can be sent to your insurance company. The first item is £65, for two items its £90, and for each item thereafter is an extra £30, prices are subject to change. If you cannot get to Leeds please feel free to send us your items listed with your name, address and whether it is for insurance or probate and we can have them collected for you. 

Bespoke Creations:

If there is nothing in the shop or online do not worry, as we offer a bespoke design or re-model service. Not only can we change anything in the window to a different metal or stone size but also we can design you something from scratch. You may have a collection of ideas you want, or you may want a certain shape or style, whatever it we can have a professional drawing done, a wax model and then of course the final piece. In another circumstance you may have inherited a few bits of jewellery over the years that just don't suit you, we can have them re-model individually or together to create something special that you love. The sky is the limit when it comes to creating something bespoke all we need is a little bit of time and we can make you something perfect. 

Interest Free Credit:

To help spread the cost of your purchase we can offer Interest Free Credit with a 0% APR, to apply for this simply select the option when adding your item to the basket. We require a minimum 10% deposit and then the remainder is split between 6-36 months. The minimum value for IFC is £250.00 and the maximum is £20,000.00, there are some monthly limitations depending on the value but aside from that all you will need is a valid ID, proof of address and your bank details. Unfortunately we cannot do IFC on any pre-owned watches or sale items.

Finishing Touches:

Sometimes you just need something a little bit special, we are able to engrave most products including watch backs with a, motif or inscription to give it that personal touch. We can also gift wrap any item free of charge for you and if you want it delivered to a particular address just let us know. 

If at any point you feel you need your jewellery cleaned please don't hesitate to drop in, it takes about half an hour and will come out looking sparkly and fresh!

Commercial:

We have a great working relationship with not only the general public but also commercail clients. Our two most recent clients have been Maersk and Safestyle UK, for both these companies we supply them with watches which have been engraved for their employees as they reach milestones within the company. For more information on having a commercial relationship with us please give us a ring or drop us an email.